Cancellation Policy

At Beth & Ella Travels and Tours, we aim to keep every ticket request clear, secure and straightforward. This policy explains how cancellation requests for issued tickets are handled. Please read it together with our Terms & Conditions and Privacy Policy.

How to Request a Ticket Cancellation

If you wish to cancel an issued ticket for any reason, please contact us with your ticket details so that our team can review your request.

Cancellation Conditions

  • Cancellation requests are processed only if the ticket has not been used.
  • Once a ticket has been used, it cannot be cancelled.
  • A cancellation request does not guarantee that the ticket will be cancelled until we verify that no check-in has been completed.

Ticket Changes

Tickets are usually changeable up to 10 hours before the flight departure time. To avoid any inconvenience, we recommend contacting us as early as possible.

Security Verification

For security reasons, every cancellation request must be made using the same mobile number or email address provided during the booking process.

Contact Us

For cancellation requests or any questions about this policy, reach out to our team: